Frequently Asked Questions
You've got questions, we've got answers!
We are continually striving to improve your experience at The Van Wezel Performing Arts Hall. In our continuing efforts, we've listened to your most common questions and have tried to answer them for you as best we can. We understand that there will always be something we've not thought of, in the spirit of communication, we encourage all our patrons to lean in, sound off and reach out to us by contacting us via email, phone, online and of course, in person.
A Few of Our Most Frequently Asked Questions
May I Smoke?
Smoking is forbidden in any part of the Hall. Smoking areas with ash urns are located outside all doors.
Where are Your Elevators Located?
Elevators are available in both lobbies for easy access to all levels of the Hall, including the Grand Foyer and Auditorium.
Do You Offer Valet Parking?
Valet parking is available for a fee.
How Large is the Parking Lot?
The parking lot accommodates 850 vehicles and is accessible from 10th Street and Sixth Street (Boulevard of the Arts) from U.S. 41 (North Tamiami Trail). Please note: Regulations for designated parking areas are posted throughout the parking lot. Violators will be ticketed.
Is There an On-Site Lost and Found?
Lost and found articles should be turned in or claimed at the information desk in the Main Lobby. Items are held for 30 days. The management IS NOT RESPONSIBLE for personal apparel or other property of patrons. Patrons are advised to take coats and other personal items with them whenever they leave their seats.
Are Drinks Allowed in the Hall During a Performance?
The visiting act, performance or artist determines the policy. Some performances allow for drinks in the hall. In the case of Broadway, Classical and Dance shows, it is generally recognized in the industry that drinks are prohibited. For Concerts and musical performances, artists sometimes allow for patrons to bring their drinks into the hall. Immediately prior to every performance, a general announcement is made in the hall which outlines the policy for the act.
In a globally connected world communication is key and that means being 'social' is an important part of bridging the divide between us and our customer. We actively respond on our social media channels as a means to provide you with relevant, up-to-date information in a quick and effective way to give you the information you need right away. Follow us on Facebook, tag us on Instagram or Tweet about us from the show!
We're here to entertain you with the best Broadway shows, Classical Orchestras, Laugh out loud Comedy and of course great music from some of the best artists, bands and performers.